Time to flush your water heater? Give us a call at 512-704-8680!

Lone Star Plumbing Works
Lone Star Plumbing Works
  • Home
  • Services
    • General Plumbing
    • Drain Cleaning & Clogs
    • Camera Inspections
    • Water Heaters
    • Bathroom Plumbing
    • Water Quality
    • Plumbing Inspections
  • Why Lone Star
    • About Us
    • FAQs
    • Water Heater Safety
    • PRVs
    • 🐾 Mo-Mo’s Specials
  • Blog
  • More
    • Home
    • Services
      • General Plumbing
      • Drain Cleaning & Clogs
      • Camera Inspections
      • Water Heaters
      • Bathroom Plumbing
      • Water Quality
      • Plumbing Inspections
    • Why Lone Star
      • About Us
      • FAQs
      • Water Heater Safety
      • PRVs
      • 🐾 Mo-Mo’s Specials
    • Blog

  • Home
  • Services
    • General Plumbing
    • Drain Cleaning & Clogs
    • Camera Inspections
    • Water Heaters
    • Bathroom Plumbing
    • Water Quality
    • Plumbing Inspections
  • Why Lone Star
    • About Us
    • FAQs
    • Water Heater Safety
    • PRVs
    • 🐾 Mo-Mo’s Specials
  • Blog

Frequently Asked Questions

Please reach us at 512-704-8680 if you cannot find an answer to your question.

Yes! We’re available for emergency services, after-hours calls, and Sunday appointments. We’re also open on Saturdays and closed for all major federal holidays.


We strive to respond to non-emergency plumbing services within 4-6 hours.


You can call us at (512) 704-8680, text (737) 355-9525, or book online through our website here. We’re also listed on Yelp and Nextdoor.


Not at this time, but this may change in the future. If it does, we’ll always be upfront about it.


Yes—just give us at least 24 hours' notice. Emergencies happen, so if something comes up last minute, give us a call and we’ll work with you.


Yes! All estimates are currently free of charge.


We charge by the job, not by the hour. You’ll know the price before any work begins.


We accept all major credit cards, cash, and checks. Customers also have access to a client portal where they can view appointments, approve estimates, and make payments.


Yes! We offer 10% off (up to $100) for active military, veterans, healthcare workers, students, and seniors. You can also always check out 'Discounts' Page to see any seasonal or temporary discounts currently offered. 


Yes. We offer a 2-year warranty on all parts and labor (unless parts are customer-supplied). Drain clearings are not covered under warranty. For customer-supplied parts, labor is warranted for 1 year.


It’s helpful, but not always required. We’ll coordinate with you to make sure we have access to what we need.


Absolutely. We can isolate most plumbing issues. If something is outside our scope, we’ll let you know and provide a trusted referral when available.


Yes, we do! Regular maintenance and inspections can help catch issues early and save money in the long run.


Check out our blog post here for signs that your water heater may need attention.


Yes, we offer water heater installation services for both traditional tank-style water heaters and tankless water heaters.


Absolutely! Our team is pet-friendly and often carries dog and cat treats on board. We love meeting your furry family members!


Have a question we didn’t answer here? Contact us and we’ll be happy to help!

Copyright © 2025 Lone Star Plumbing Works  - All Rights Reserved.

License # M-36070

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